Support / Training
If you need support in setting up your system or training your staff, you can hire us - the net&rights GmbH - to help you. We also assist at special events like boogies and help manifesting.
Please see our pricelist regarding cost for support.
New features / additions to DZ-Manager
Even if DZ-Manager is a complete manifesting and drop zone management software with lots of features and functions, we keep working on our software and implement new features and functions all the time.
But sometimes that just is not enough for your special needs. Therefore we offer implementation of new features on customer’s demand whereat we have three different pricing models:
If you need support in setting up your system or training your staff, you can hire us - the net&rights GmbH - to help you. We also assist at special events like boogies and help manifesting.
| Support can be provided | |
|---|---|
| By eMail | write a message to info@dz-manager.com |
| Online | download and start our MeshCentral Support-Module, then click 'Connect' and inform us by eMail or phone so we will be able to connect to your computer. |
| By phone | call us at +49 (221) 27128784 |
| On-site | schedule an appointment and we will come to your dropzone |
Please see our pricelist regarding cost for support.
New features / additions to DZ-Manager
Even if DZ-Manager is a complete manifesting and drop zone management software with lots of features and functions, we keep working on our software and implement new features and functions all the time.
But sometimes that just is not enough for your special needs. Therefore we offer implementation of new features on customer’s demand whereat we have three different pricing models:
- the feature request is absolutely fabulous and all other customers really need it as well: we will add it for free and only will decide ourselves when. Also you will get a free beer for every suggestion that ends in a new feature.
- the feature is really useful for other customers as well: we will add it for a reduced price which we estimate before you order it. Normally it is around 50% of what we normally would charge. Also sometimes two or more drop zones decide that they want to share costs, so they only pay 25% or less each.
Community features come in two flavors: normally they are released to all customers once they are finish. However sometimes participating dropzones choose to use the features exclusively for a period of maximum of two years to get an advantage in competition. - it is a custom feature only needed by you or you want to protect your knowledge / feature from competitors: we charge our normal rate, however you will get an estimate of the cost upfront so you know how much you will be paying.