Support, training and new features
net&rights GmbH, the company behind DZ-Manager, helps you set up your system, trains your staff and runs your manifest at boogies and events.
Contact
- Email: info@dz-manager.com
- Phone: +49 5131 4853963
- Remote session: we connect to your computer and fix it with you. In the desktop app you start the session yourself with one click: menu "? → Start support session". Otherwise contact us by email or phone and we send you the link to our remote support program.
- On site: make an appointment and we come to your dropzone.
Support is charged by the hour; the free support time that comes with your license and the prices are on Editions & pricing.
New features for your dropzone
DZ-Manager is complete, and we keep adding to it. When your dropzone needs something that is not there yet, we build it. Three ways to pay for it:
Free — the idea is great and all our customers need it: we build it for free and decide when. And for every suggestion that becomes a new feature you get a free beer.
Co-funded — the feature is useful for other dropzones too: you pay a reduced price that we estimate up front, usually about half of the normal price. When several dropzones share a feature, each pays 25 % or less. Co-funded features are released to all customers when they are finished; the dropzones that paid can choose to keep them to themselves for up to two years.
Custom — only your dropzone needs it, or you want to keep it from competitors: we charge our normal rate, and you get an estimate before you order.